How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
We maintain a ‘closed box delivery’ policy. Which is crucial to ensure the authenticity of the products, the privacy of the customers and product adulteration or modification prevention.
How are items packaged?
We package our products in cardboard boxes with your invoice wrapped along with it. Each individual product is carefully packaged while fragile items like bottles are safely secured with bubble wrap.
What are the delivery charges?
Inside Dhaka: 120 BDT (This may vary depending on product weight and size)
Outside Dhaka: 150 BDT (This may vary depending on product weight and size)
What is the estimated delivery time?
Inside Dhaka: 1-3 days
Outside Dhaka: 3-5 days
However, the delivery might be delayed based on political, environmental, transportation, or any other unavoidable issues which our customer relationship team will notify.
